SECTION A [100 MARKS] Answer ALL the questions in this section. Question (100 Marks) As an enormous international candy-maker, Nestle SA headquartered in Konicki Switzerland, had harbored a goal of integrating ERP across all three of its operating companies; Nestle SA, Nestle UK, and Nestle USA. The latter operation had been working toward complete integration of a set of ERP solutions since in the late 90s, but various requirements, organizational, and policy problems had plagued the complete initiation. By the turn of the millennium, its management finally decided that a holistic re-approach to its business requirements were in order. Consequently, this effort paid dividends that allowed SAP to finally get the $200 million job done. Ultimately, positive business impacts included the consolidation of an outdated accounting structure, better and more efficient communications throughout its supply-chain, and a much more confident workforce. Question 1 (20 Marks) 1.1. Discuss the concept of Enterprise Resource Planning (10 marks) 1.2. Discuss the benefits and challenges of Enterprise Resource Planning. (10 marks) Question 2 (20 Marks) Discuss the development phases for the Nestle information system. Question 3 (20 Marks) Briefly discuss the resources that support business information systems. Question 4 Elaborate on any Five types information systems that can be used to support the marketing function in an organization. Question 5 5.1. Discuss the key elements of the project management process. 5.2. Differentiate between the PERT chart and the Gantt chart that are used in project planning.
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