General Instructions:

Conflict is common in healthcare settings. Common team sources of conflict include hierarchical relationships, authority differentials, poor communication, negative or disruptive behaviors, and multigenerational interprofessional teams.   

Include the following sections: 

  1. Application of Course Knowledge: Answer all questions/criteria with explanations and detail. 
    • Describe a conflict you have encountered in your nursing practice. Identify the roles of the stakeholders involved. Do not identify the stakeholders by name.  
    • Analyze how the conflict was resolved. Which conflict resolution style was used? 
    • Evaluate the efficacy of the resolution. Was the conflict resolution style used to address the conflict the most appropriate option? Why or why not? 
    • Identify and describe your preferred mode of conflict resolution.
  2. Integration of Evidence: Integrate relevant scholarly sources as.
    • Cite a scholarly source in the initial post.