o Details of the plan
 Persons involved
 Time frame- utilize a Gantt chart
 Quality control- ongoing & follow-up
• How will outcomes be evaluated?
• How will you measure success?
 Risk management (address the weaknesses & threats of the SWOT analysis)
 Promote positive factors identified from SWOT analysis (strengths & opportunities)
 Communication plan
 Proposed interventions
o Relevance
 How will the project affect the community or institution (market analysis)
(increased compliance with standards, increased staff satisfaction/retention, etc.)
o Cost/benefit analysis
 Costs
 People
 Physical (equipment, tools-phone-computer, etc.)
 Marketing (advertising, promotional materials, etc.)
 Organizational (downtime, short-term productivity loss, cultural change, etc.)
 Other
 Benefits
 Financial (cost reduction, decreased expenses, etc.)
 Operational (improved efficiency, enhanced quality/safety, increased productivity, etc.)
 Market (increased awareness, greater market share, competitive advantage)
 Customer (improved satisfaction, increased referrals, loyalty, improved outcomes, staff satisfaction)
o Summary