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  • Describe the evolution of DEI in healthcare and how it is continuing to influence patient care.
    • Reflect on how the concept of diversity, equity, and inclusion has evolved during your career.
    • Discuss any significant changes, initiatives, or policies that have contributed to a more inclusive healthcare environment.
  • Explain how unconscious bias leads to microaggressions.
    • Discuss how unconscious bias can lead individuals to make assumptions about others based on their appearance or other characteristics associated with their identity.
    • Describe the ways in which individuals may not be aware of the biases that influence their perceptions and behaviors.
    • Explain how unconscious bias may lead individuals to show preference for those who are perceived as being similar to themselves in terms of race, gender, or other characteristics.
    • Discuss how, while often unintended, microaggressions have a negative impact on the individuals who experience them.
  • Describe strategies for overcoming bias in healthcare and how they can continue to shape DEI practices in the future.
    • Discuss any initiatives or training programs that address unconscious bias and microaggressions, and how they have influenced your practice.
    • Explain the importance of diverse workforce and leadership.
  • Explain how DEI in healthcare results in improved health outcomes and increased patient satisfaction.
    • Discuss how healthcare providers are better equipped to understand and respect the cultural beliefs, practices, and preferences of their diverse patient population.
    • Describe how an inclusive company allows patients to feel heard, understood, and valued.

Organize using the following structure and headings:

  • Title. (A separate page.)
  • Describe the evolution of DEI in healthcare and how it is continuing to influence patient care.
  • Explain how unconscious bias leads to microaggressions.
  • Describe strategies for overcoming bias in healthcare and how they can continue to shape DEI practices in the future.
  • Explain how DEI in healthcare results in improved health outcomes and increased patient satisfaction.
  • Conclusion. (One paragraph.)
  • References. (A separate page.)

Academic Requirements

Your assignment should meet the following requirements:

  • Length: Include at least 3–5 typed, double-spaced pages, in addition to the title page and reference page.
  • Font and font size: Use Times New Roman, 12 point.
  • Writing: Produce text with minimal grammar, usage, spelling, and mechanical errors.
  • Sources: Integrate into text appropriate use of scholarly sources, evidence, and citation style.
  • References: Use at least two scholarly or academic peer-reviewed journal articles and three in-text citations within the assessment. Visit the Evidence and APA page if needed. Use scholarly or academic peer-reviewed journal articles published during the past 3–5 years that relate to your topic. Visit BSN Program Library Research Guide for help with research.
  • Academic Honesty: Submit a draft of your assessment to Turnitin and make any necessary changes before you submit it to your instructor for grading.

Example assessment: You may use the Assessment 4 Example [PDF] to give you an idea of what a Proficient or higher rating on the scoring guide would look like.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:

  • Competency 4: Describe strategies for overcoming biases in healthcare settings.
    • Describe the evolution of DEI in healthcare and how it is continuing to influence patient care.
    • Explain how unconscious bias leads to microaggressions.
    • Describe strategies for overcoming bias in healthcare and how they can continue to shape DEI practices in the future.
    • Explain how DEI in healthcare results in improved health outcomes and increased patient satisfaction.
  • Competency 5: Write for a specific audience, in an appropriate tone and style, in accordance with Capella writing standards.
    • Produce text with minimal grammatical, usage, spelling, and mechanical errors.
    • Integrate into text appropriate use of scholarly sources, evidence, and citation style.

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Navigating Diversity and Bias in Healthcare Professions

Your Name

Capella University

NHS-FPX4000: Developing a Nursing Perspective

Instructor Name

Month, Year

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Diversity, Equity & Inclusion in Healthcare

The evolution of Diversity, Equity, and Inclusion (DEI) in healthcare represents a significant shift

in r ecognizing and addressing disparities that have historically marginalized certain populations. This

paper explores the historical context and evolution of DEI in healthcare, the role of unconscious bias in

fostering microaggressions, strategies for overcoming bias, and the impact of DEI on health outcomes

and patient satisfaction.

Evolution of DEI in Healthcare

The history of DEI in healthcare reflects recognition of the importance of diversity among

healthcare professionals, the need for cultural competence, and a commitment to equitable healthcare

delivery (Sabin, 2022). Historically, healthcare has had disparities in access, treatment, and outcomes

based on factors such as race, ethnicity, gender, and socioeconomic status. Over time, efforts to promote

DEI have gained momentum, with healthcare institutions acknowledging the impact of systemic biases

on patient care and working to better educate their employees and ensuring policies are in place to

address this needed change.

Unconscious Bias and Microaggressions

Unconscious bias, shaped by implicit attitudes and stereotypes, can infiltrate healthcare settings

and contribute to microaggressions. Microaggressions are subtle, often unintentional expressions of

bias that can manifest in various forms, including verbal comments, body language, and treatment

decisions. In healthcare, these microaggressions can result in differential treatment, a lack of cultural

competence, and assumptions about patients based on their demographic characteristics (Azman et al.,

2023).

For example, a healthcare provider may unknowingly make assumptions about a patient’s health

literacy or treatment adherence based on their accent or cultural background. These microaggressions

can erode trust between patients and providers, negatively impacting the patient experience and

potentially leading to disparities in health outcomes.

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Strategies for Overcoming Bias in Healthcare

Addressing unconscious bias in healthcare requires intentional efforts and comprehensive

strategies. Several effective approaches can be implemented to mitigate bias and foster a more inclusive

healthcare environment. These approaches include training on cultural competence and implicit bias to

foster a better understanding and encourage self-reflection (Butler et al., 2023).

Another strategy is to have a diverse staff. Increasing diversity among healthcare professionals

and leadership ensures a variety of perspectives. Diverse teams are better equipped to understand and

address the unique needs of diverse patient populations (Wolf et al., 2023). Adopting patient centered

care models involves incorporating patients’ cultural values, beliefs, and preferences into their care

plans. This approach promotes personalized and equitable healthcare, acknowledging and respecting

individual differences (Prestia, 2023).

Organizations should also implement feedback mechanisms for patients and colleagues to

repeat instances of bias or microaggressions to foster a culture of accountability. Regular feedback allows

healthcare organizations to address issues promptly and continuously improve their practices (Job et al.,

l2022).

Shaping the Future of DEI Practices

To continue shaping DEI practices in healthcare, organizations must integrate these strategies into

their core values and operations. Ongoing training programs, regular assessments of DEI initiatives and

fostering open dialogue about bias contribute to sustained progress. It is essential to embed DEI

principles into organizational policies, recruit diverse talent, and create environments that prioritize

inclusion. The future of DEI in healthcare also involves adapting to the evolving landscape of technology

and healthcare delivery. As telemedicine and digital health become more prevalent, ensuring that these

technologies are accessible and culturally competent is crucial for maintaining equitable care (Prestia,

2023

4

DEI in Healthcare and Improved Health Outcomes

DEI in healthcare is directly linked to improved health outcomes. When patients feel that their

healthcare providers understand and respect their cultural backgrounds, they are more likely to engage

in preventative care, adhere to treatment plans, and participate in shared decision-making (Wolf et al.,

2023). Trust between patients and healthcare providers, cultivated through an inclusive and culturally

competent approach, is foundational to achieving positive health outcomes.

Diverse healthcare teams contribute to better patient outcomes by bringing varied perspectives

and approaches to patient care. Research has shown that diverse teams are more innovative and able

to address the unique needs of diverse patient populations (Butler et al., 2023). The diversity enhances

problem-solving and decision-making, ultimately benefiting patient care.

DEI in Healthcare and Improved Patient Satisfaction

Patient satisfaction is intricately tied to the patient experience, which, in turn, is shaped by the

principles of DEI. When patients perceive that their healthcare providers value their individual identities,

they are more likely to report higher levels of satisfaction with their care. Patient satisfaction is not only

influenced by the technical competence of healthcare providers but also by the quality of interpersonal

interactions, respect, and communication (Prestia, 2023). By prioritizing DEI, healthcare organizations

create environments where patients feel heard, respected, and understood. This positive experience

contributes to increased patient satisfaction, improved healthcare utilization, and greater adherence to

treatment plans.

Conclusion

In conclusion, the evolution of DEI in healthcare signifies a shift towards recognizing and

rectifying historical disparities. Unconscious bias and microaggressions remain challenges, but

proactive strategies, ongoing education, and a commitment to inclusivity are paving the way for

positive change.

5

The future of DEI practices in healthcare involves a continued dedication to these strategies, the

integration of technology, and a deepened understanding of the intersections between identity and

health. By prioritizing DEI, healthcare organizations contribute not only to the well-being of individual

patients but also to the overall improvement of health outcomes and patient satisfaction across

diverse communities.

6

References

Azman, N. B. N., Zhou, T. W., & Shorey, S. (2023). Perceptions of healthcare professionals and students

about interventions addressing implicit bias and microaggression: A mixed-studies systematic

review. Nurse Education in Practice, 73, 103820-103820.

htps://doi.org/10.1016/j.nepr.2023.103820

Bowen, F. (2023). The ABCs of DEI. The American Journal of Nursing, 123(1), 19-20.

htps://doi.org/10.1097/01.NAJ.0000911508.61643.44

Butler, P.D., Wexner, S., D., Alimi, Y. R., (2023). Society of black academic surgeons (SBAS) diversity,

equity, and inclusion series: Microaggressions – Lessons learned from black academic surgeons.

The American Journal of Surgery 225(1), 136-148

https://doi.org/10.1016/j.amjsurg.2022.09.001

Prestia, A.S. (2023). Leadership’s role in assimilating DEI to improve health care. Nurse Leader 21(3). https://doi.org/10.1016/j.mnl.2022.12.016

Wolf, L., Delao, A., Perhats, C. (2023). The experiences of United States emergency nurses related to

witnessed and experienced bias: A mixed-methods study. Journal of Emergency Nursing 49(2).