Read these instructions carefully. First, carefully read the Chilean Mine Disaster Case from the case pack. This is a large article but you will not be able to write the Memo without it. It is a disaster that ends in success because of many intelligent and creative people working together above and below the earth.
 
As you can see from the Case Study, the San Jose Mine, as well as several other mines, has
continually emphasized production over safety.   

For the memo, you are the new CEO of the San Jose Mine. (NOTE: in your memo, the San
Jose Mine Cave-in has NOT yet occurred). One of your priorities is to change the way the
company looks at safety and to set clear expectations.  You immediately reviewed the
current safety statistics and found an industry average of 34 deaths per year since 2000,
and countless day-to-day injuries. You review other safety lapses and clearly foresee a
much larger crisis waiting to happen.

In the Chilean Culture, what the top leader states gets carried out by the managers below
him/her. You want to give a visionary,  engaging message and also specifically explain
why the six things you want managers in the company to address and fix will work
together to prevent another such crisis. 
In the memo, make sure to:
– Introduce the Memo with an overall statement of what you want and why.
– Identify six safety problems in this Chilean Mine directly from the case; state
specifically what you want the managers and/or the company to do about each
one to ensure safety. Set clear expectations.